Support

Email Setup and Access

Flux Creative - OpenSRS IMAP and POP3

Webmail access: https://mail.hostedemail.com

Username: your email address
Password: your email password

Incoming and Outgoing mail server: mail.hostedemail.com

Incoming port settings:
Both IMAP and POP3 protocols are supported
IMAP: 993 (SSL enabled) | 143 (SSL disabled)
POP3: 995 (SSL enabled) | 110 (SSL disabled)
Authentication: Password

Outgoing port settings:
SMTP 465 (SSL enabled) | 25 or 587 (TLS) | 8025 (SSL disabled)

MX Record: mx.yourdomain.com.cust.hostedemail.com

SPF Record (setup as TXT): v=spf1 include:_spf.hostedemail.com ~all

Treepl CMS - IMAP and POP3

Webmail access: https://mail.b.hostedemail.com

Username: your email address
Password: your email password

Incoming and Outgoing mail server: mail.b.hostedemail.com

Incoming port settings:
Both IMAP and POP3 protocols are supported
IMAP: 993 (SSL enabled) | 143 (SSL disabled)
POP3: 995 (SSL enabled) | 110 (SSL disabled)
Authentication: Password

Outgoing port settings:
SMTP 465 (SSL enabled) | 25 or 587 (TLS) | 8025 (SSL disabled)

MX Record: mx.yourdomain.com.cust.b.hostedemail.com

SPF Record (setup as TXT): v=spf1 include:_spf.trustedemail.co include:_hosted.trustedemail.co ~all

System and Server Status

Treepl CMS

Check System Status: https://treepl.co/status

SiteGlide CMS

Check System Status: https://uptime.siteglide.com

Duda CMS

Check System Status: https://status.duda.co

Maropost (Neto) Ecommerce

Check System Status: https://status.netohq.com

Shopify Ecommerce

Check System Status: https://www.shopifystatus.com

Quick Reference Guide: Documentation

WP Engine

Check System Status: https://wpenginestatus.com

OpenSRS - Email

Check System Status: https://www.opensrsstatus.com