Support Information

This page is provided to our customers to keep them updated on any current issues with our services. 


Adobe Business Catalyst Webmail Access

Adobe Business Catalyst Email Server Down

Thursday June 7 2018, 2:00am EST (GMT-5:00pm)

Some users may experience issue with webmail service.

The Adobe Business Catalyst email service provider is currently experiencing intermittent issues with login to email service. Engineers at Open SrS are currently working for the fix.

We request you to temporarily use the following options until the issue is fixed:

  1. For webmail access browse to then login using your email address and email password.
  2. For email accounts, replace in the Incoming/Outgoing "Host Name" field with  



For step-by-step instructions on how to set up your email account in all the popular email software programs visit the following link
Instructions to set up email accounts